Last Updated: 11 April 2022
While Radio Trunk has not made any material changes to the way it processes data about its users, it has updated this policy to comply with the EU General Data Protection Regulation which came into force on May 25 2018.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that is stored about you may be linked to the information stored in and obtained from cookies.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
Please note that blocking cookies may have a negative impact on the functions of many websites, including this Site. Some features of the Site may cease to be available to you.
If you leave a comment on this site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit the login page, it will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, it will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by Radi Trunk’s web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
If you choose to correspond with Radio Trunk through email, it may retain the content of your email messages together with your email address and its responses. It provides the same protections for these electronic communications that it employs in the maintenance of information received online, mail and telephone. This also applies when you register for this website, sign up through any of its forms using your email address or make a purchase on this site. For further information see the email policies below.
How Does Radio Trunk Use the Information That You Provide to It?
Broadly speaking, it uses personal information for purposes of administering its business activities, providing customer service and making available other items and services to its customers and prospective customers.
It will not obtain personally-identifying information about you when you visit its site, unless you choose to provide such information to Radio Trunk, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.
It may disclose information when legally compelled to do so, in other words, when it, in good faith, believes that the law requires it or for the protection of its legal rights.
User Names and Passwords
Your access to parts of Radio Trunk’s website may be protected by a user name and a password. Do not give your password to anyone. If you enter a section of this website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.
Radio Trunk may collect your email address, but only if you voluntarily provide it to it. This may occur, for example, if you sign up to receive an email newsletter, leave a comment, or enter a promotion. It will use your email address for the purposes for which you provided it to Radio Trunk.
If you are a resident of a country in the European Economic Area (EEA), please refer to the section below entitled “Additional Rights of EEA Residents.”
Comment, Registration or Account Data
As you use the Site, Radio Trunk collects other data that you provide voluntarily. For example, if you leave a comment, the Site will record your name as provided. You are welcome to use a nick-name instead, if you would rather not have your name published in conjunction with the comment.
When visitors leave comments on the site it collects the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
It may also collect information about you through other voluntary methods, including research surveys.
It may use your personally-identifying information for a variety of its internal business purposes, such as creating a better user experience for the Site, diagnosing and troubleshooting malfunctions on the Site, better understanding how the Site is used, and making personalized recommendations to you.
If you are a resident of a country in the European Economic Area (EEA), please refer to the section below entitled “Additional Rights of EEA Residents.”
How Long Does Radio Trunk Retain Your Data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so it can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on this website (if any), it also stores the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data held about you, including any data you have provided to Radio Trunk. You can also request that it erase any personal data it holds about you. This does not include any data it is obliged to keep for administrative, legal, or security purposes.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Additional Rights of EEA (European Economic Area) Residents
If you’re a resident of a country in the EEA, you have the rights, among others, to:
- access your personal data.
- ensure the accuracy of your personal data.
- the right to have Radio Trunk delete your personal data.
- the right to restrict further processing of your personal data.
- the right to complain to a supervisory authority in your country of residence in the event that data is misused.
If you believe that Radio Trunk’s processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your residence, your place of work or the place of the alleged infringement.
You may exercise any of your rights in relation to your personal data by written notice to Radio Trunk via its contact form.
In compliance with the CAN-SPAM Act, all e-mail sent from Radio Trunk will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from its mailing list so that you receive no further e-mail communication from Radio Trunk.
Radio Trunk’s site provides users the opportunity to opt-out of receiving communications from it and its partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from it at any time.
Users who no longer wish to receive the newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.
Affiliated Sites, Linked Sites and Advertisements
Radio Trunk expects its partners, advertisers and affiliates to respect the privacy of its users. Be aware, however, that third parties, including its partners, advertisers, affiliates and other content providers accessible through the site, may have their own privacy and data collection policies and practices. For example, during your visit to the site you may link to, or view as part of a frame on a page, certain content that is actually created or hosted by a third party. Also, through the site you may be introduced to, or be able to access, information, websites, features, contests or competitions offered by other parties. Radio Trunk is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.
You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without Radio Trunk’s knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of Radio Trunk and this policy.
Intellectual Property Rights
All copyrights, trademarks, patents and other intellectual property rights in and on Radio Trunk’s website and all content and software located on the site shall remain the sole property of Radio Trunk or its licensors. The use of her trademarks, content and intellectual property is forbidden without the express written consent from Radio Trunk.
You must not:
- republish material from this website without prior written consent.
- sell or rent material from this website.
- reproduce, duplicate, create derivative, copy or otherwise exploit material on this website for any purpose.
- redistribute any content from this website, including onto another website.
Radio Trunk does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If it discovers it has received any information from a child under 13 in violation of this policy, it will delete that information immediately. If you believe radiotrunk.co.za has any information from or about anyone under 13, please contact Radio Trunk via its contact form.
Here are a few tips to help make a child’s online experience safer:
- Teach kids never to give personal information, such as name, address, phone, school, etc., unless supervised by a parent or responsible adult.
- Know the sites your kids are visiting and which sites are appropriate.
- Look for website privacy and cookie policies. Know how your child’s information is treated.
- Check out the FTC’s site <http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html> for more tips on protecting children’s privacy online.
You agree to use Radio Trunk’s website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within this website.
You must not use this website to send unsolicited commercial communications. You must not use the content on this website for any marketing related purpose without Radio Trunk’s express written consent.
Radio Trunk may in the future need to restrict access to parts (or all) of its website and reserve full rights to do so. If, at any point, it provides you with a username and password for you to access restricted areas of its website, you must ensure that both your username and password are kept confidential.
Use of Testimonials
In accordance with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:
Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used Radio Trunk’s products and/or services in some way. They are individual results and results do vary. It does not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use its products and/or services.
The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.
Radio Trunk is not responsible for any of the opinions or comments posted on radiotrunk.co.za. This Site is not a forum for testimonials, however, it provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by Radio Trunk . It does not share the opinions, views or commentary of any testimonials on radiotrunk.co.za – the opinions are strictly the views of the testimonial source.
How Do We Protect Your Information and Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, Radio Trunk requests that you do not send private information to it by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on this website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.
Radio Trunk may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of its site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, Radio Trunk uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Disclaimer and Limitation of Liability
Radio Trunk makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contained on this website or any sites linked to this site.
All the materials on this site are provided ‘as is’ without any express or implied warranty of any kind, including warranties of merchantability, non-infringement of intellectual property or fitness for any particular purpose. In no event shall Radio Trunk or her agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Radio Trunk has been advised of the possibility of such loss or damages.
Sale of Business or Assets
In the event that the Site or substantially all of its assets is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, the information Radio Trunk has collected about you may be one of the assets sold or merged in connection with that transaction.
This policy and the use of this Site are governed by South African law. If a dispute arises under this Policy, Radio Trunk agrees to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Durban, South Africa. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each party.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, Radio Trunk agrees to submit the dispute to binding arbitration at the following location: Durban, South Africa under the rules of the South African Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
https://radiotrunk.co.za is controlled, operated and administered entirely within South Africa. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
Contacting Radio Trunk